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Courtyard by Marriott


3908 ARROW DR
RALEIGH, NC 27612-4657

Facility Type: Lodging Establishment
 

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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 08/23/2023
Score: 98.5

#  Comments Points
General Comments
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 05/17/2021
Score: 98

#  Comments Points
General Comments
Inspection led by Kendra Wiggins
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 11/15/2019
Score: 96.5

#  Comments Points
General Comments
Rooms inspected: 118, 119, 213, 211, 308, 312, 405, 412.
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 10/19/2018
Score: 94.5

#  Comments Points
General Comments
Training with Patty Sabby
Rooms inspected: 424,401,303,300,200,109, storage closets (floors 1-4), and ice machines.
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 07/07/2017
Score: 95.5

#  Comments Points
1. AC unit filters have accumulation of dust in the rooms on the 1st floor. Ventilation units should be maintained clean. 0.5
8. Per manager, sanitizer for lavatories is wiped off after application. A sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry. Two housekeeping carts did not have quaternary sanitizer held on the cart. Per manager, the bottles were being refilled. Bottles of sanitizer were placed on the carts. 0.0
10. Paint is peeling on the ceiling of the restroom in room #118. Floors, walls, and ceilings should be maintained in good repair. 0.0
16. Ice bucket lid in room #411 has accumulation of soil. Ice bucket lids shall be washed, rinsed and subjected to an approved sanitizing treatment, and stored and handled in a manner to prevent contamination. When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 2.0
27. There is a large area of food residue on the underside of a couch cushion in room #209. Furniture in guest rooms should be maintained clean. 2.0
General Comments
Rooms inspected: 406, 405, 411, 420, 216, 214, 210, 209, 118, 117, 115, 116. Note: No rooms vacant on 3rd floor.
Water temperatures in guest rooms: 116F-123F
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 05/24/2016
Score: 95

#  Comments Points
1. Clean the few dusty HVAC unit filters at ends of halls on room floors. 0.0
2. Lighting in hotel floor ice vending machine areas was 3.5 to 5.7 foot-candles (fc) at 30 inches above floor. Provide at least 10 fc of light at 30 inches above floor at ice machine areas. 0.0
4. Clean the soiled undersides of chair/sofa seat cushions in front lobby area. Remove all accumulated crumbs, papers and debris. 0.5
8. No approved sanitizer was available by housekeeping staff to spray on guest room bathroom counters and sinks. Guest room bathroom lavatory (hand sink), its handles, faucet and vanity (counter) shall be washed using an all purpose cleaner and rinsed daily. An approved sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically treated disposable sanitizing towel or equivalent (such as spraying on with spray bottle). The sanitizer shall be left to air dry. If quaternary ammonium (QA) is used (such as Oasis 146, which is used in the kitchen), the concentration of this sanitizer shall be 150-400 ppm...No method for testing approved sanitizer was available. Provide approved test strips for testing sanitizer concentration. 1.0
13. Hot water at bathroom handsinks in all inspected guest rooms was 129-134F (except for one room--#109, where the hot water reached a maximum of 128F). Hot water must be maintained between 116F and 128F in guest rooms. 1.5
17. Clean the soiled bottom ice chute areas of ice machines on second and fourth floors. 1.5
20. Clean the dusty wall ventilation slats in guest room bathrooms...Clean the dusty HVAC unit filters in guest rooms. 0.5
27. Repair the peeling brown laminate on sofa bed in Room #202. 0.0
30. In fourth floor storage room (Monica`s office) and a few other storage rooms, observed several boxes and other items stored on floor. Store items on shelving, in cabinets or in other manner to keep items off floor. 0.0
33. Found cardboard receptacle uncovered in outside dumpster enclosure. This receptacle shall be kept covered...Also found small accumulation of water on top lids of waste barrels. After a rain, remove water from these areas. 0.0
General Comments
Inspected Rooms #405, 424, 320, 302, 202, 224, 124, 109...NOTE regarding ice buckets with plastic liners: when properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place.
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 09/18/2013
Score: 100

#  Comments Points
General Comments
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 03/21/2012
Score: 96

#  Comments Points
1. On first floor, replace the dusty wall vent filter. 0.0
8. Quaternary ammonium sanitizer (QA) used on housekeeping carts was greater than 500 ppm. Guest room bathroom lavatory, its handles, faucet and vanity shall be washed using an all purpose cleaner and rinsed daily. An approved sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically treated disposable sanitizing towel or equivalent (such as spraying on with spray bottle). The sanitizer shall be left to air dry. If QA is used, the concentration of sanitizer for lavatories and vanities shall be 200-400 ppm...No method for testing this sanitizer was available. Provide QA sanitizer test strips or kits for testing. 1.0
17. Found mold/mildew in interior top and bottom (by dispenser opening) of ice machine on 4th floor. Thoroughly clean and sanitize this machine according to manufacturer`s instructions. (Recommend clean and sanitizing both ice machines on 2nd and 4th floors at least once every one or two months) 1.5
25. Found a stained bed mattress pad in Room #116 and a stained pillow in another room. Clean these items. 0.0
32. Clean the soiled plastic and metal holders or caddies on housekeeping carts...Found brooms stored close to wrapped disposable cups. Do not store contaminated items near clean cups...Remove duct tape attached to one housekeeping cart (repair or replace cart as needed)...Found glass cleaner bottle that was not labeled on one cart. Properly label all cleaner bottles. 1.5
General Comments
Today, inspected rooms #111, 116, 313, 301, 406.
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 11/30/2009
Score: 96

#  Comments Points
33. Cannot find can wash or mop sink; mop sink needs to have hot and cold water from a mixing faucet and a catch basin that is plumbed to the sewer system; the catch basin needs to have a 6 inch rim; please call Terri Chappell at 856-7400 for exact specification for a mop sink; currently, dirty mop water is being disposed of under the floor drain in the kitchen. Repeat 4.0
General Comments
A few of the wet bar cabinents are worn inside. Room 411 the grout is worn or missing around the faucet. Repair.
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 03/13/2009
Score: 95

#  Comments Points
8. A sanitizer shallbe applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry.A quaternary ammonium(200-400ppm) or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. Provide test strips 1.0
16. The ice bucket lid is not being sanitized. Use 200-400ppm of quats or 50-200ppm of chlorine. 2.0
33. Cannot find can wash or mop sink; mop sink needs to have hot and cold water from a mixing faucet and a catch basin that is plumbed to the sewer system; the catch basin needs to have a 6 inch rim; please call Terri Chappell at 856-7400 for exact specification for a mop sink; currently, dirty mop water is being disposed of in handsinks. 2.0
General Comments
Keep all storage off the floor in the 4th floor storage room. (Box of sheets, tissue and paper towels). Store on shelving at least 8" off the floor. Room 317 has a chipped bathtub. Repair. Sheets are stained in room 111.
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 06/23/2007
Score: 95.5

#  Comments Points
15. remove the ice trays in the guest rooms; use the ice machines in the hallways for ice dispensing ( ice trays in the rooms need to be treated like drinking glasses and need to be washed, rinsed, and sanitized between each guest; since ice machines and ice buckets are available, it is easier to remove the ice trays ) 2.0
20. clean the A/C filters frequently 0.5
33. cannot find can wash or mop sink; mop sink needs to have hot and cold water from a mixing faucet and a catch basin that is plumbed to the sewer system; the catch basin needs to have a 6 inch rim; please call Terri Chappell at 856-7400 for exact specification for a mop sink; currently, dirty mop water is being disposed of behind the building 2.0
General Comments
GC # 3 : the carpet is starting to fray along the edges and the seams ;
GC # 31 : linen storage room on the 3rd loor need light shields
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 05/20/2006
Score: 98.5

#  Comments Points
7. repair leaky faucets ( one type of faucet handle seems to have problems ) 1.5
General Comments
Gc # 8 : refill sanitizer at dispenser in the kitchen
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 07/22/2004
Score: 91

#  Comments Points
General Comments
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 07/31/2003
Score: 94.5

#  Comments Points
General Comments
Red Denotes Critical Violation
View Last 3 Inspections for this Establishment

Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 08/20/2001
Score: 91.5

#  Comments Points
General Comments
Red Denotes Critical Violation
View Last 3 Inspections for this Establishment

Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 12/23/1999
Score: 92

#  Comments Points
General Comments
Red Denotes Critical Violation
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Courtyard by Marriott
Location: 3908 ARROW DR RALEIGH, NC 27612-4657
Facility Type: Lodging Establishment
Inspection Date: 12/20/1999
Score: 97

#  Comments Points
General Comments
Red Denotes Critical Violation
View Last 3 Inspections for this Establishment


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