Repair torn and loose wallpaper as needed in hallways. Repair leak/water damage in hall outside of room 461.
0.5
15.
Ice bucket lids are being cleaned with a disinfectant and then rinsed. Lids are to be treated as cooking/eating utensils are in the rooms, must be washed, rinsed, sanitized and then allowed to air dry.
2.0
17.
Cleaning needed in ice machine chutes.
1.5
20.
Ventilation systems in rooms 362 and 369 need cleaning, dust accumulation on walls and ceilings around vents.
0.0
23.
Repair/replace damaged and stained curtains in room 362.
0.0
24.
One bed missing a bottom sheet in room 217. Sheets are not folded over the quilts, quilts are folded over the sheets. Must wash the quilts between every guest or fold the sheet over the quilt at least six inches. PIC said that quilts were washed every time, but they were not in dirty laundry, nor were clean quilts on housekeeping carts.
3.0
25.
Several sheets and one bedspread had small stains.
0.0
26.
Repair torn wallpaper as needed in rooms. Crumbs under the bed in room 151 and under the fold out couch in room 231. Repair window sill in room 369. Repair wall at the top of the door frame in room 475.
2.0
30.
Organize storage closet on 3rd floor of the suite building for easier cleaning.
Vanities in guest rooms are NOT sanitized. House Keepers do not have sanitizer to use. The concentrated bag of Ecolab Sanitizer is very old (a formulation I have not seen in many years that is NOT compatible with spray bottle labels, or posted signs. It is covered in dust and does Not dispense into spray bottles. There are NO bottles of sanitizer and sanitizer cannot be obtained. Contact supplier ASAP.
2.0
10.
Hole observed in one guest bedroom. . . Odor present in room 209 that is probably mold. Drapes/curtains have an odor.
0.0
16.
Ice Bucket Lids need cleaning.
0.0
17.
The ICE MACHINES have mold growth / Black Sludge in the dispensers and the trip tray area. Extensive cleaning of the Ice Machines is needed.
3.0
24.
SHEETS on Beds do not cover the white quilts. Quilts are folded over the sheets. Guests should be in contact with sheets that are washed each time, not quilts.
The walls around the window in 239 have moisture damage. Find the source of the moisture and make the needed repairs.
0.0
17.
The ice machines have mold growth in the dispensers and the trip tray area. Clean ice machines frequently.
1.5
23.
In room 239, the white curtains were moldy. One of the curtains in the extended stay room had stains. Check the curtains daily as part of room cleaning.
1.0
25.
Note : The sheets, covers, and mattresses were in good condition and clean. The only item that needs to be washed more frequently are the bed skirts.
0.0
31.
Label the carts in the laundry room as "clean" or "dirty" to avoid using a dirty cart for clean laundry.
1.5
General Comments
The hotel is serving a breakfast that includes sausages, cooked oatmeal, and scrambled eggs. The hotel does not have a restaurant permit. This is considered illegal food vending and needs to be stopped immediately. You can only serve individually packaged foods like the breakfast sandwiches in wrappers. The customer then heats and opens the sandwich. Use oatmeal in individual packets. Fill out and submit a service request form to start the process of getting a permit for the breakfast area.
Adjust the water temperature so the hot water fall in the range of 116-128. To day I measured it as high as 133 degrees F.
1.5
26.
Thoroughly clean under beds. There was little scraps of paper and similar etc under beds. One room had an area of puckered wall paper from past water damage, but was not wet today.
0.0
34.
Remove trash and bags of construction debris from behind the dumpster area.
The ice bucket lid, the lavatory, its handles, faucet, and vanity is required to be sanitized using your quaternary ammonia compound at 200-400 parts per million. There was no sanitizer on the carts and the sanitizer dispenser is covered in dust as if no one is using it. You have the solution and the dispenser, you just need to use it. Provide and use the proper test strips to make sure it is at the proper strength.
1.0
13.
The hot water in the main building was over 128 degrees and is required to be 116-128 no more no less. (The hot water in the lower building was in the proper range.)
1.5
20.
The only air filter that I opened was standing in water, and the filter was wet. Room 215 air-conditioner grill broken.
0.5
26.
The walls in Room 460 are still water damaged and the wall paper is loose and wrinkled as it was on 9/21/2010. On that day Butch said it would be repaired soon. Room 207 the closet door is off track. The main Door and the bath room door sticks in room 133. Carpet is also torn in room 133.
2.0
27.
Formica top popped up in room 373. Also the edges are chipped on furniture throughout the hotel and needs to be re-stained. Light shade was damaged in room 265.
2.0
30.
There are things setting on the floor in the laundry room. There is also some slatted shelving that is too low to the floor but dust etc falls through the slats. All storage should be on shelves high enough to sweep and mop under or built like a proper cabinet base so nothing can get under them. Portable shelving must be at least 6 inches above the floor and non movable shelving is required to be 12 inches above the floor.
1.5
General Comments
(1)Clean up wooded area and remove cans, bottles, paper, old storage bin, freon tank, large wooden spool and old mattress. There are signs of an old homeless camp near the end of the back parking lot. (2) There needs to be different containers for clean and dirty linen. The large domestic trash containers used for both clean and dirty laundry are not easily cleanable.
No lighting is available in food storage room for breakfast area. Permanent shielded lighting should be installed in this room
0.5
8.
No sanitizing solution test strips were available in facility. Obtain sanitizer test strips A.S.A.P.
1.0
13.
Running hot water temperature in room #138 was 132 degrees F. Repair A.S.A.P. Hot water temperature in guest rooms can not exceed 128 degrees F.
1.5
19.
Keep all personal contact items like tissues and toiletries stored above the floor in laundry/stock room area. Single service cups, paper plates, and plastic utensils should be stored to prevent contamination. Ex: In sealed plastic or in bins with lids. The single service utensils in the breakfast room were uncovered.
1.5
General Comments
Repair nonfuntional shower in room #138. Clean dumspter area. All bags of garbage should be kept in dumpster. Repair or replace small food storage refrigerator in store room by breakfast area. Refrigerator had an internal temp. of 50 degrees F. Cold foods like milk must be kept at temps of 45 degrees F or less. Do not store dairy products, meats, or egg products in this cooler until it is repaired or replaced. Keep items like coffee urns stored above the floor in breakfast area stock room. Keep items like muffins covered with plastic after opening item/product packages. Ex: Stock room cooler. Closed spa area must be kept locked at all times. Clean drawers and cabinets in breakfast room. Some food crumbs were present in these areas. Clean vents on room air conditioning units. Install soap and towel dispensers at handwash sink in breakfast room. Repair loose fixture at this sink.
1 point - KEEP THE LOBBY & HALLWAY HVAC VENTS & GRILLS CLEAN & IN GOOD REPAIR - HVAC VENT MISSING IN FRONT OF GYM .. OTHER LOBBY HVAC VENT NEED CLEANING.
1.0
7.
NO POINTS - NEED IMMEDIATE ATTENTION. ROOM 131 SINK DRAINS VERY SLOWLY .. ROOM 262 HAS NOT WATER AT BATHROOM SINK.
0.0
10.
1 POINT - ROOM 131 FIX WALL AROUND FRONT OF JACUZZI. WALL PAPER LOOSE IN FRONT OF JACUZZI & UNDER SINK. FILL GAP AROUND WALL PIPE. ROOM 231 REGROUT FLOOR IN FRONT OF JACUZZI & MAKE CAULK SMOOTH & CLEANABLE.
0.0
13.
1.5 POINTS - HOT WATER IN GUEST ROOMS MUST BE FROM 116 TO 128. ROOMS WITH WATER TEMPS ABOVE 128 DEGREES: 131, 139, 149, 230, 221, 247. EXTENDED STAY TEMPS BELOW 116 DEGREES: 210, 367
1.5
20.
0.5 POINTS - KEEP BEDROOM HVAC FILERS & THE INSIDE & OUTSIDE OF FRONT COVERS CLEAN. MANY HVAC COVERS WERE DUSTY. ROOM 211 HAS TORN HVAC FILTER
0.5
22.
LAVATOIES MUST HAVE AT LEAST 30 FOOT CANDLES OF LIGHT. LAVATORIES (OVER BATHROOM SINKS) WITH LIGHTING LESS THAN 30 FOOT CANDLES: ROOMS 113, 117, 120.
1.0
26.
NO POINTS - ROOM 113 REPAIR TORN CARPET AT BACK DOOR OF 113
0.0
27.
NO POINTS - AREA TO DUST MORE OFTEN: SIDES OF NIGHT STANDS & REFRIGERATOR CABINETS ARE DUST
0.0
General Comments
BOILED EGGS ARE NOT ALLOWED TO BE SERVED AT CONTINENTAL BREAKFAST...EGGS ARE POTENTIALLY HAZARDOUS FOOD AND ARE ALSO NOT INDIVIDUALLY WRAPPED. HANDLING & SERVING POTENTIALLY HAZARDOUS FOOD REQUIRES A FOOD ESTABLISHMENT PERMTIT
KEEP THE LOBBY & HALLWAY HVAC VENTS & GRILLS CLEAN & IN GOOD REPAIR...EXCERSIZE ROOM HVAC IS PULLED OUT OF THE WALL BUT STILL WORKING.
0.5
3.
NO POINTS TAKEN --- CLEAN THE FLOORS BEHIND 2ND FLOOR GUEST WASHER IN DRYER.
0.0
7.
VISIBLE MOLD ON SHOWER HEADS IN ROOMS 132, 133, 101, 213, 473. --- SINK DRAINS SLOWLY IN ROOM 143.
1.5
10.
NO POINTS TAKEN --- ROOM 213 WALL PAPER ABOVE SINK IS BUBBLING.
0.0
13.
HOT WATER IN GUEST ROOMS MUST BE FROM 116 TO 128. IMPROPER WATER TEMPS...WATER AT 130 DEGREES OR HIGHER IN ROOMS 143, 132, 133, 229, 240, 473, 375, 273. WATER 112 OR LESS IN ROOMS 101, 104, 112, 115, 121, 224, 220.
1.5
22.
LAVATOIES MUST HAVE AT LEAST 30 FOOT CANDLES OF LIGHT. LAVATORIES WITH LIGHTING LESS THAN 30 FOOT CANDLES ... 101, 104, 112, 115, 121, 224, 220, 375, 273, 473,
0.5
25.
NO POINTS TAKEN --- ROOM 375 BOX SPRING COVER IS NOT CLEAN
0.0
30.
NO POINTS TAKEN --- KEEP 4TH & 3RD FLOOR EXTENDED STAY STORAGE ROOMS CLEAN.
0.0
36.
PICK UP EMPTY BOXES & LITTER THAT ARE BEHIND THE DUMPSTER.
1.0
General Comments
BOILED EGGS ARE NOT ALLOWED TO BE SERVED AT CONTINENTAL BREAKFAST...EGGS ARE POTENTIALLY HAZARDOUS FOOD AND ARE ALSO NOT INDIVIDUALLY WRAPPED. HANDLING & SERVING POTENTIALLY HAZARDOUS FOOD REQUIRES A FOOD ESTABLISHMENT PERMTIT.
BED SHEETS NEED TO BE FOLDED 6 INCHES OVER THE BLANKETS.
1.5
30.
KEEP HOUSEKEEPING CLOSETS CLEAN...HOUSEKEEPING STORAGE CLOSETS NEED 10 FOOT CANDLES OF LIGHT TO ALLOW VISIBLITY FOR CLEANING...PAINT THE WALLS OF THE 1ST FLOOR HOUSEKEEPING CLOSET.
1.5
General Comments
NO POINTS TAKEN---AREAS THAT NEED REPAIR---ROOM 134, THE WINDOW FRAME NEEDS TO BE SEALED AROUND THE GAPS AND REPAINTED---ROOM 123, RESEAL THE BATHROOM WALL PAPER ABOVE AND BELOW THE VANITY---BATHROOM WATER TEMPERATURE MUST BE 116 TO 128 DEGREES, WATER TEMP IN ROOMS 134 & 234 WAS 130-134.
Clean stain on vinyl curtain liner in Room 102. Re-upholster chair w/ cigarette hole in Room 107 and clean the stain on the other chair in same room.
2.0
General Comments
Stopper knob is missing at sink in Room 275. Heartland Foods has the only waffle mix approved for use in NC. Discontinue use of current waffle mix immediately and switch to Heartland Foods. If using any other type, you will need a restaurant permit.
